Issue Resolution – Determining a Solution

February 19, 2014

This blog is the second in a series of posts designed to help technical leads get over the hurdles that inevitably pop up during any complex implementation; a series that was started with Understanding the Problem.

Once the problem is sufficiently understood, it’s time to roll up your sleeves and get down to business. Read more



“Off the Shelf” Software Implementation Pitfalls

February 3, 2014

This is the long-awaiting (or at least long-promised) article on implementing “bought” products; a follow up to our Buy vs. Build Your Software article.  Many large organizations rely heavily on external vendors for large scale software implementations of “Off the Shelf” packages – very frequently modified for competitive advantage and/or to align with internal business processes. These are some common pitfalls to these Custom Off The Shelf (COTS) implementations.

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