Identify Indirect Stakeholders with System Context Diagrams

April 16, 2014

A Systems Flow consultant has skills that tend to fall in the triangle of technical, business and organizational excellence. One common and repetitive case of project dysfunction where this overlap brings real benefits is that of the “Operational Business Stakeholders Missing from Business Requirements.” Here’s how it usually goes:

  1. Architect is engaged to design project’s solution architecture (using the Investigative Architecture™ method)
  2. He/she is provided business requirements to review and comment on, to ensure they are fit for high-level design
  3. The requirements (hopefully) clearly state the end-user and product/service-centric objectives
  4. But how the end-users and the new/enhanced product or service will be supported operationally is completely missing
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Documenting Design Decisions

December 16, 2013

We previously discussed Options Analysis – our method for evaluating multiple viable technical solutions.  We also facilitate numerous smaller design choices at all levels of the architecture.  We often need to document these as “design decisions,” and use a common approach and format to document at all levels of design (conceptual, logical, physical, component, etc.).
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Prose: Great for Novels, Lousy for Solution Design

December 3, 2013

While we often find ourselves advocating for design documentation, we typically are referring to “some” design documentation vs. “more” design documentation.  When it comes to design documentation, more is actually not better.  We have encountered customers, and even other consulting firms, that deliver design documentation by the inch – measuring design quality horizontally across the binding.  We recommend not doing this!
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Cost, Time, & Architecture – The Zen of Options Analysis

September 9, 2013

Solution architecture is typically designed within a project context. Although we focus on the right process for this design activity frequently in our blog, the intersection of that process with the process of delivering an actual production solution is very important. Constraints are a key reality in projects, and often they compete with achieving the “right” architecture. A process to guide a design through this gauntlet of project constraints is why we created our “Define Solution Options” process.

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