Manage Expectations with a “Terms of Reference” Document

June 20, 2011

As consulting business analysts and architects, we at Systems Flow are constantly in the trenches with our clients, helping envision & manage the change to their technology and business processes they need to be competitive and succeed.

Although we have formal processes & deliverables we rely on to deliver on our commitments to clients, it’s not always obvious to a project manager, business change sponsor or technical executive what those deliverables are, and how we use them. That’s where a clear, concise Terms of Reference (ToR) document comes in handy.

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Searching for Artifacts

April 8, 2011

Ar·ti·fact: An object produced or shaped by human craft, especially a tool,
or ornament of archaeological or historical interest.”
The American Heritage Dictionary

Interesting. In the software engineering field an artifact is: Read more

Getting Started with Artifacts

February 25, 2011

It can often be a challenge to demonstrate value the first time you introduce the concept of capturing and using artifacts – particularly where people aren’t in the habit of producing or using them. You may find yourself wondering where to start. You can demonstrate early value by using artifacts to identify scope, encourage feedback, and guide discovery: Read more

Artifact Misconceptions

February 18, 2011

I want to highlight some common misconceptions we hear related to the use of formal artifacts… Read more

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